1. Who is the data controller?
SMOTORS Polska Sp. z o.o., Dobrego Pasterza 191, 31-416 Krakow, Poland
Privacy contact: contact@smotors.pl Tel.: +48 575 181 919
Privacy Policy
2. What data do we collect?
| Context | Personal Data | Purpose | Legal Basis (GDPR Art. 6) |
|---|---|---|---|
| Website booking/contact form or email | Name, phone, email, vehicle details, preferred date | Handling website requests and bookings | b) pre-contract steps and contract performance |
| Cookies, analytics, and error monitoring | IP address, device/browser, pages visited, session identifiers | Website operation, statistics, performance, and error detection | a) consent (statistical/analytics cookies; PKE Art. 399–400) / f) legitimate interest (strictly necessary cookies only) |
| Advertising measurement (Meta Pixel) | IP address, device/browser, pages visited, advertising and cookie identifiers | Measuring advertising effectiveness and attributing campaign conversions | a) consent (marketing cookies; PKE Art. 399–400) |
3. How do we obtain data?
From you when you use the website form or email us; from your device for website operation and, after consent, analytics and advertising measurement
4. Cookies and similar technologies
We use necessary cookies for the website. With your prior GDPR/PKE consent, we use analytics cookies (PostHog, Sentry) for traffic, performance, and error measurement, and marketing cookies (Meta Pixel) to measure advertising effectiveness. We also use cookieless aggregate measurement (Vercel Analytics and Speed Insights), which stores nothing on your device and does not identify you. Our consent banner lets you accept, reject, customise, or later change consent. Non-essential cookies are blocked until consent
5. Recipients and processors
Hosting, email, form, CRM, IT, analytics, advertising, and error-monitoring providers. Processors act under GDPR data processing agreements
6. Data transfer outside the EEA
We mainly use EU providers. If data goes outside the EEA (e.g. Vercel, Sentry, or Meta in the United States), we rely on European Commission adequacy decisions or SCCs; contact us for safeguard details
7. Retention periods
Website requests
For the time needed to handle the request, then for limitation periods if needed for claims
Analytics and marketing consent
Until consent is withdrawn or 2 years of inactivity, whichever comes first
Technical logs
Usually up to 90 days, unless needed for website security or error investigation
8. Your rights
You may request access, rectification, erasure, restriction, portability, objection, or consent withdrawal at contact@smotors.pl; we usually respond within one month. Form data is voluntary but needed to handle bookings and replies. We do not use legally significant automated decisions or profiling. You may complain to the President of UODO (ul. Stawki 2, 00-193 Warsaw)
9. Security
We use appropriate safeguards, including TLS, access controls, backups, and need-to-know access
10. Changes
We may update this policy. The latest version is always on the website; material changes are announced by email or banner https://www.smotors.pl/en/privacy-policy.
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