1. Who is the data controller?
SMOTORS Polska Sp. z o.o., ul. Dobrego Pasterza 191, 31-416 Kraków, Poland
Privacy contact: contact@smotors.pl Tel.: +48 575 181 919
Privacy Policy
2. What data do we collect?
| Context | Personal Data | Purpose | Legal Basis (GDPR Art. 6) |
|---|---|---|---|
| Website booking/contact form or email | Name, phone, email, vehicle details, preferred date | Handling website requests and bookings | b) pre-contract steps and contract performance |
| Cookies, analytics, and error monitoring | IP address, device/browser, pages visited, session identifiers | Website operation, statistics, performance, and error detection | a) consent (statistical/analytics cookies; PKE Art. 399–400) / f) legitimate interest (strictly necessary cookies only) |
| Advertising measurement (Meta Pixel) | IP address, device/browser, pages visited, advertising and cookie identifiers | Measuring advertising effectiveness and attributing campaign conversions | a) consent (marketing cookies; PKE Art. 399–400) |
| Job application form on the website or an e-mail with a CV | Name, phone number, position, information about experience, CV | Running the recruitment | b) steps before entering into a contract; a) consent – for any extra data you choose to give |
3. How do we obtain data?
From you, when you use the website form or email us; from your device, for website operation and – with your consent – analytics and advertising measurement
4. Cookies and similar technologies
We use necessary cookies for the website. With your prior GDPR/PKE consent, we use analytics cookies (PostHog) for traffic, performance, and error measurement, and marketing cookies (Meta Pixel) to measure advertising effectiveness. We also use cookieless aggregate measurement (Cloudflare Web Analytics), which stores nothing on your device and does not identify you. Our consent banner lets you accept, reject, customise, or later change consent. Non-essential cookies are blocked until consent
5. Recipients and processors
Hosting, email, form, CRM, IT, analytics, advertising, and error-monitoring providers. Website hosting, CDN, and form data storage are provided by Cloudflare, with form data stored in the EU. Processors act under GDPR data processing agreements
6. Data transfer outside the EEA
We mainly use EU providers. If data goes outside the EEA (e.g. Cloudflare or Meta in the United States), we rely on European Commission adequacy decisions or SCCs; contact us for safeguard details
7. Retention periods
Website requests and job applications
For the time needed to handle the request or the recruitment, then for limitation periods if needed for claims
Analytics and marketing consent
Until consent is withdrawn or 2 years of inactivity, whichever comes first
Technical logs
Usually up to 90 days, unless needed for website security or error investigation
8. Your rights
You may request access, rectification, erasure, restriction, portability, objection, or consent withdrawal at contact@smotors.pl; we usually respond within one month. Form data is voluntary but needed to handle bookings and replies. We do not use legally significant automated decisions or profiling. You may complain to the President of UODO (ul. Stawki 2, 00-193 Warsaw)
9. Security
We use appropriate safeguards, including TLS, access controls, backups, and need-to-know access
10. Changes
We may update this policy. The latest version is always on the website; we announce material changes by email or with a banner https://www.smotors.pl/en/privacy-policy.
Last updated: